How to use

Please use the form below for your inquiry
HOME | How to use
 Find the models
 Find your wish lists from such shops as AMAZON,Yahoo, RAKUTEN and so on   
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 Model number
First, please tell us the model number of your wish lists.
For example, SONY Camera HDR-CX900
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 Quotation
Go to the quoting form.
For the price fill in your name, the models, another requirements.
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 Order & shipping schedule
Please place your order from the order form if you accept our quotation.
We'll advise you of the shipping schedule.
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 Payment.
If you can agree to the shipping schedule, please make  full payment with Paypal .
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 Shipment & Tracking number 
Order item is shipped along the shipping schedule after confirming your full payment.
Tracking number is sent you after shipment.
You can trace your item's location through EMS or FedEx trace service.
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Customs.
It depends on your country's customs regulations.
 
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Arrival.
Please check your baggage condition.
You are smiling.

Sales & Servicing

Sales & Servicing

   

Sales Policy
Shopping Service on your behalf.

Our transaction fee

Our transaction fee is 5% of the item's price. 
Order,cancellation
Please order the item under deep consideration as we shall not accept order cancel after order.
A defective unit will be repaired by the maker.
 
Loss or damages
Insurance is available in case of loss or damages during transport.

Servicing
Please keep all of packing materials and documentation for machine despair service

Warranty
Every product we sell has warranty.
But warranty is valid in Japan only.
Standard warranty term is 1 year.
Warranty is valid within 1 year from the invoice date.
Note:
Some maker's product does not have a warranty card, but only a customer card in the box.
Repair service fee is at your own charge , not free in such case.
 

Repair service

Unfortunately when your machine does not work well,
send us it to ask maker repair service.
Shipping cost( round trip) is on your burden.
 
Repair charge is free for 1 year since your purchase.
Service fee is charged since 1 year warranty time has expired.
Extended warranty is not available.
Be carefull for Power trouble by voltage misadjustment.
Power trouble is out of warranty.
Repair service fee is expensive in the case of Power trouble.

Shipping & customs

Shipping & customs

 

　Shipping & customs
Shipping
 Order item is shipped after your full payment.

Shipping company
(A) EMS( Japan Post Office)
(B) FedEx

Notification
Tracking number is sent to you after shipment.
Arrival day since shipping.
Usually it takes 3-7 days.
But it depends on your country's situation.

Customs.
Terms & conditions.
Import tax rate depends on the regulation of the the country.
Import tax isse are on the customer's responsibility.
 

Privacy Policy

Privacy Policy

 

 Privacy Policy 

This Privacy Policy describes the personal information from our customers and how to use that information.

How to use
Our company considers the privacy of our customer's personal  information most important and will use our customer's information to improve our transaction and to answer to customer's questions in the future according to the terms of this Privacy Policy.
We will never sell or rent our customer's information for commercial use or third party.
 
Required Information
We ask customers to provide information on the transaction such as
name,address, phone number, and email address.

How to treat
Our company will hold and transmit personal information in a safe,
confidential and secure environment.

Contacting us
 When having any questions about this privacy statement, our
company,information practices, or the dealings with our company, contact us.
We would make a solution according to Japanese law if something concerning private policy might happen in the future.
We must do our best to keep our customer's privacy under Japanese law.